Termos do Serviço

José Jacinto Sucessores, Lda.
NIF/IVA/NIF: PT500157170
Rua Comandante João Belo, nº10
2400-159 Leiria

+351968700520

The possible "Client" must provide José Jacinto Sucessores, Lda with a correct and complete email address or telephone number, and agrees to be contacted if necessary.

We reserve the right not to accept your quote request, or to cancel it even after automatic confirmation.
By sending the quote request form you accept the general sales conditions.
José Jacinto Sucessores, Lda may not process quote reques that do not have a sufficient guarantee of good collection; when quote requests are incomplete or incorrect, or the products quote requested are no longer available. In the aforementioned cases, you will inform by email that the sales contract was not concluded and that José Jacinto Sucessores, Lda. did not proceed with the sale, specifying the reasons for this.

Right of non-acceptance of the quote request
José Jacinto Sucessores, Lda. reserves the right to refuse any quote request in the following situations, exempt from liability for any damages or costs:
* The product is no longer available/in stock (payments will be refunded);
* Billing information is not correct or verifiable;
* The quote request is flagged by our Security Systems as an incorrect quote request or an quote request susceptible to fraud;
* The transfer for payment of the quote request was not received by us within 7 working days after accepting your quote request;
* If we determine that the Customer is a minor;
* If we find that he is a reseller;
* There is an error in the price quote;
* Unable to deliver to the address provided.
Data verification
After receiving the quote request, we can carry out some checks on it before processing it.

Quote request security
José Jacino Sucessores, Lda. online stite uses the latest fraud protection technologies.
José Jacinto Sucessores, Lda. cannot be held responsible for any damage suffered as a result of the use of electronic means of communication, including, but not limited to, recurring damages resulting from failures or delays in the delivery of electronic communications, interceptions or manipulations of electronic communications by third parties or by computer programs used for communications or virus transmissions.

Property reservation
José Jacinto Sucessores, Lda. retains ownership of the products until full payment has been received.

Quality and Warranty
José Jacinto Sucessores, Lda. does not sell second-hand products, which are defective or of lower quality than existing market standards.
The products offered for sale in the Loja Colipo online store may not exactly correspond to the actual clothing in terms of image and colors, due to the Internet browser and monitor used.
If you decide to exercise the right to return purchased products, José Jacinto Sucessores, Lda. reserves the right not to accept the return of products without the corresponding label or seal or that have been altered from their original condition or damaged.

Client support
For additional information, you can contact us via email at [email protected] or you can also do so by telephone at the following number +351 968 700 520*(cost of a national landline call).
Available from Monday to Friday from 9:30 am to 1 pm and from 3 pm to 7 pm.

Personal data
By making a purchase at the online store www.lojacolipo.com, agreeing to the general sales conditions expressed here, the Customer is authorizing José Jacinto Sucessores, Lda. to use their email details for direct marketing purposes related to the normal functioning of your online business, as long as the Customer does not mention their refusal at the time of purchase. In accordance with Article 13-A, paragraph 3 of Law no. 46/2012, published in Diário da República, 1st Series - no. 167 - of August 29, 2012, The provisions of the previous paragraphs do not prevent the supplier of certain product or service that it has obtained from its customers, under the terms of the Personal Data Protection Law, in the context of the sale of a product or service, the respective electronic contact details, may use them for direct marketing purposes of its own products or services similar to those transacted, provided that it guarantees the customers in question, clearly and explicitly, the possibility of refusing, free of charge and easily, the use of such coordinates: a) At the time of their collection; and b) On the occasion of each message, when the customer has not initially refused such use.

Amendment of the General Conditions by José Jacinto Sucessores, Lda.
José Jacinto Sucessores, Lda. has the right to change the General Conditions at any time.
The customer is subject to the principles and terms in force at the date of their quote request, unless the law or competent authority imposes any change to them.
Information on the website
Although José Jacinto Sucessores, Lda. works on its website with great care, the information, texts, graphic documents, films, music and/or other services may contain errors or be incomplete or incorrect. José Jacinto Sucessores, Lda. cannot be held responsible for any damages resulting from the use (or inability to use) the website, including damages caused by viruses or any inaccuracy or imperfection of the information, unless such damage is the result of willful misconduct or negligence by part of José Jacinto Sucessores, Lda.

Site trademarks and copyrights
All brand names, product names and titles used on the website are registered trademarks or registered names of José Jacinto Sucessores, Lda. or registered trademarks and registered names of other holders. The website user/customer is not authorized to use or reproduce any of these trademarks or registered names as this constitutes a violation of the rights of the holders.
Everything relating to the design, texts, documents, films, music and/or other services of the website, the selection and organization thereof, as well as the entire compilation of software (including apps) and all other materials on the website are the property of José Jacinto Sucessores, Lda. and its suppliers. Users/customers are only authorized to electronically copy and print portions of the site if this is necessary to place an quote request on the site or to use the site as a source for purchase. The user/client is not authorized to make any other use of the website or the information and materials contained therein, including reproduction for purposes other than those mentioned above, modification, distribution or republication. If the user/client intends to use information or materials from the website, they must obtain prior written authorization granted by José Jacinto Sucessores, Lda.

Applicable law
These general conditions and all emerging disputes that are related to these general conditions, including their validity, the use of the website or any purchase on it must be governed by Portuguese Law.

Online Dispute Resolution
In the event of a dispute, we inform you that the consumer can resort to the Alternative Consumer Dispute Resolution entities identified on the consumer portal, on the website www.consumidor.pt, or Online Consumer Dispute Resolution identified on the website https: //webgate.ec.europa.eu/odr.
The currently existing alternative dispute resolution entities are as follows:
CNIACC - National Center for Information and Arbitration of Consumer Conflicts
Generic competence
Email: [email protected]
Web: http://www.arbitragemdeconsumo.org
Center for Information, Measurement and Arbitration of Consumer Conflicts in the Algarve
Geographic area covered - contracts concluded in the District of Faro
Email: [email protected]
Web: http://www.consumidoronline.pt/
Consumer Dispute Arbitration Center of the District of Coimbra
Geographic area covered - contracts signed in the municipalities of: Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Email: [email protected]
Web: http://www.centrodearbitragemdecoimbra.com
Lisbon Consumer Dispute Arbitration Center
Geographic area of coverage - contracts signed in the Lisbon Metropolitan Area: Lisbon, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisbon, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra and Vila Franca de Xira.
Email: [email protected] / [email protected]
Web: http://www.centroarbitragemlisboa.pt
Porto Consumer Information and Arbitration Center
Geographic area of coverage - contracts celebrated in the Metropolitan Area of Porto: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde and Vila Nova de Gaia.
Email: [email protected]
Web: http://www.cicap.pt
Vale do Ave Consumer Dispute Arbitration Center / Arbitration Court
Geographic area of coverage - contracts signed in the municipalities of: Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho and Vizela .
Email: [email protected]
Web: http://www.triave.pt
CIAB – Center for Information, Arbitration and Consumer Conflicts
Geographical area of Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho and Vila Verde.
Email: [email protected]
Web: http://www.ciab.pt
Madeira Consumer Dispute Arbitration Center
Email: [email protected]
Web: http://www.srrh.gov-madeira.pt